24/7 Support

AI support that never sleeps.
24/7 on your website.

41% of customer questions arrive outside your business hours. With an AI agent on your website, you answer every single one, instantly, precisely and without extra staff costs. Your business stops sleeping.

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Create your first AI agent, 100 answers free

Read the overview
41%
Afternoon to night
Of all customer questions arrive outside regular business hours
28%
Weekend
Of inquiries hit on weekends, often without a reply
35%
International
More revenue from international customers in other time zones

What happens when you are unreachable at night?

10:15 p.m. Friday
Without AI agent

A potential customer visits your website and asks for the price. No chat available. She leaves the page and buys from a competitor.

With Leadmatix AI agent

The AI agent instantly replies in the website chat with pricing, asks follow-up questions, qualifies the lead and books a Monday meeting.

Result: +1 hot lead captured
2:30 a.m. Saturday
Without AI agent

An existing customer has a technical issue and is frustrated. Nobody replies. He leaves a bad review.

With Leadmatix AI agent

The AI agent detects the complaint, replies with empathy, offers a solution or escalates internally. Crisis averted.

Result: Customer loyalty saved
4:00 p.m. Sunday
Without AI agent

Question about an order. No reply until Monday. The customer sends 3 extra emails.

With Leadmatix AI agent

The AI replies in chat immediately, shares the order status, saves 3 emails. The customer is happy without any team effort.

Result: Support workload -75%

What real 24/7 AI support means

No autoresponder. No "we will get back to you". Real, personalized answers around the clock.

No more "we will reply tomorrow"

Your AI agent is just as present at 2:47 a.m. as at 10 in the morning. Customers get instant answers, not an autoresponder, but real, personalized responses to their specific question.

International customers with no time zone headaches

Selling into other time zones? Your AI agent supports customers in New York, Dubai and Tokyo in parallel and keeps the context across multiple conversations.

Relief for your team the next morning

By the time your team shows up, the AI agent has already resolved most overnight requests. Your team starts the day relaxed instead of facing a full inbox.

More revenue through faster lead response

Studies show: replying within 5 minutes means a 21x higher conversion rate. With AI you always respond in seconds, including at night.

Go 24/7

How many leads will you lose tonight?

Create your first AI agent, 100 answers free, no credit card required.

Try for free

How to set up 24/7 support in 3 hours

01

Embed the chat widget on your website

Drop the Leadmatix chat widget onto your website with a simple code snippet. Just a few minutes of work.

15 min
02

Build your knowledge base

Upload your FAQs, pricing and product info. Leadmatix makes them accessible to the AI agent.

1 to 2 hours
03

Configure night and weekend behavior

Define how the agent acts outside of business hours: which questions does it answer itself, when does it escalate internally?

30 min
04

Go live, 24/7 reachable from now on

Your agent goes live. From now on every incoming chat message gets an instant reply, no matter when.

Instant

Security and quality, even at night

GDPR-compliant around the clock

All data is processed on EU servers. The agent keeps GDPR requirements in check automatically.

Transparency for the customer

You decide whether the agent reveals itself as AI. Recommended: transparency boosts trust.

Escalation for critical cases

On complaints, emergencies or complex requests the agent escalates instantly, at night too, via push notification.

Coming soon on more channels

24/7 website chatbot (available now)
WhatsApp integration: coming soon, summer 2026
Activate 24/7 support

Your business never stops.
Now your support does not either.

100 AI answers free, no credit card required. Start today with the 24/7 AI agent and answer every customer question from tomorrow on.

Start free now