Transparent Pricing

AI Chatbot Pricing, what you actually pay

The honest answer to "What does an AI chatbot cost?" depends on several factors. We show you every cost component, typical total prices and how to calculate the ROI, so you can make an informed decision.

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These are the cost factors

An AI chatbot consists of several pricing components. Here is a transparent overview.

Technology & Platform

Start for free

The base software license for the AI platform. With SaaS solutions like Leadmatix, you start for free and upgrade to flexible plans whenever you need to.

AI Replies (Token-based)

From 0€ / 100 replies free

Every AI reply consumes tokens, depending on the complexity of the conversation. Leadmatix starts free with 100 replies, then flexible plans based on your volume.

Setup & Onboarding

Included

One-time costs for setting up, configuring and training the AI agent. With Leadmatix, the setup is fully self-service, with no extra fees.

Custom Training

Included in product

Train your AI chatbot with your own content, FAQs and product info. Basic training is built into the product.

Leadmatix Pricing Plans

Fair, transparent pricing with no hidden fees. All plans include AI agent, CRM and website integration.

Free

Try it out, no credit card

Free

100 AI replies free
1 AI agent
Website chat widget
Core CRM features
Community support

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Pro

For growing businesses

Flexible plans

More AI replies as you need
Multiple AI agents
Advanced automations
Booking & calendar sync
Broadcasts & campaigns
Priority support
Analytics dashboard

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Enterprise

For agencies and large teams

On request

Unlimited AI agents
Multi-tenant (white-label)
Custom AI training
Dedicated account manager
24/7 premium support
SLA guarantee

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ROI Calculator

Calculate your ROI in 5 minutes

How much time do you currently spend on manual chats? How many leads do you lose outside business hours? In a short call, we calculate your personal ROI for free.

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Hidden costs you should know about

Not every provider shows every cost at first glance. Here is what you should always ask about, and how Leadmatix handles it.

AI reply fees

Costs per AI reply vary by provider. With Leadmatix, you see all costs transparently in the dashboard, no nasty surprises.

Translations & multilingual support

With Leadmatix, your AI agent can respond in multiple languages automatically, with no extra fees for translation tools.

Scaling costs

Some providers charge extra fees when conversations grow. Leadmatix Business and Enterprise offer predictable flat rates.

Support & updates

Open-source solutions or in-house builds come with high maintenance costs. As a SaaS, Leadmatix handles everything for you.

Leadmatix Pricing Guarantee

With Leadmatix, there are no nasty surprises on your invoice:

No setup fee in the first month

Full cost transparency in the dashboard

Cancel monthly (no annual contract required)

AI reply costs visible in real time

No hidden API fees

Free onboarding call included

Total cost comparison:

Live chat agent~5,000€/month

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Pricing FAQ

Is there a free trial?

Yes, we offer a free demo and a no-obligation trial month for qualified requests. Contact us for details.

How are AI replies billed?

Every AI agent reply consumes tokens. Costs depend on complexity. You can see your usage transparently in the dashboard at any time. WhatsApp integration: Coming soon, summer 2026.