AI Chatbot for E-Commerce

More revenue in your shop,
with AI on your website.

Your AI agent advises customers around the clock via website chat, saves abandoned carts, recommends products and answers support questions, fully automated.

Start for free See product advice

73%

of carts are abandoned

Many of them are recoverable

Higher cart value

thanks to AI-powered upselling

< 5s

Response time in website chat

Around the clock, even at night

This is costing you real money as a shop owner

These problems come from missing conversations at the right moment, not from bad products.

Customers abandon the cart

Over 70% of carts are abandoned. Without fast help at the right moment, that revenue is gone.

Support requests flood your team

Order status, sizing, availability, the same questions again and again, answered by hand.

No automated upselling

Matching add-ons are rarely suggested because no system understands the context.

What your AI agent delivers in e-commerce

An agent that does not just respond, it actively drives revenue.

Smart product advice

Customers describe what they need in the website chat, and the AI agent recommends the right product, like an experienced salesperson.

Win back cart abandoners

Before the customer leaves the shop, the chat widget proactively offers help with personalised recommendations and incentives.

Upselling and cross-selling

After the purchase, the agent suggests matching add-ons or upgrades at the right moment.

Order status and tracking

Customers ask about their package in the website chat. The agent replies instantly with the current status.

Returns management

The return process starts directly in chat, reasons are captured and the workflow is triggered automatically.

Reviews and feedback

After delivery the agent automatically asks for a review, a higher review rate is guaranteed.

Leadmatix works in every shop category

The AI agent is trained on your product catalogue and brand voice, not a generic off-the-shelf tool.

Fashion and apparel

Size advice, fit recommendations, outfit combinations, all directly in the chat on your shop page.

Electronics and tech

Technical specs, compatibility checks, side-by-side model comparisons.

Beauty and cosmetics

Skin-type analysis, product recommendations, ingredient questions, competent and instant.

Furniture and home

Measurement advice, style matching, delivery times, reducing doubts and returns.

What this looks like in reality

A customer drops off, your agent rescues the sale

A customer adds a product to the cart and hesitates at checkout. Your chat widget spots the pause and proactively offers help: "Hey, I see you still have something in your cart, can I help with a question?" No spam, no pop-up, just a real conversation right on the page.

The customer replies and asks about sizes. The AI agent answers instantly, suggests a matching size and mentions that only 3 units are left in stock. Decision made.

After the purchase: automatic shipping confirmation, tracking link and a review request 5 days after delivery. All without manual work.

Try it free

WhatsApp integration: coming summer 2026

Today your AI agent runs as a chat widget on your online shop. From summer 2026 you can also reach customers on WhatsApp, for example for cart reminders and post-purchase follow-ups.